Contact information
Contact Us
We're here to help!
If you have any questions about your order, our products, shipping, or anything else, don't hesitate to reach out. Our support team is happy to assist you.
Customer Support
Business Hours:
-
Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time)
-
Saturday – Sunday: Closed
Response Time
We aim to respond to all inquiries within 24–48 business hours.
Before Contacting Us
To help us assist you faster, please include:
-
Your full name
-
Order number (if applicable)
-
A brief description of your question or issue
Frequently Asked Questions
You may find answers to common questions on our:
-
Shipping Policy
-
Refund Policy
-
Terms of Service
Thank you for choosing NexVac. We appreciate your business and look forward to helping you!