Contact information

Contact Us

We're here to help!

If you have any questions about your order, our products, shipping, or anything else, don't hesitate to reach out. Our support team is happy to assist you.

Customer Support

Email: shopnexvac@gmail.com

Business Hours:

  • Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time)

  • Saturday – Sunday: Closed

Response Time

We aim to respond to all inquiries within 24–48 business hours.

Before Contacting Us

To help us assist you faster, please include:

  • Your full name

  • Order number (if applicable)

  • A brief description of your question or issue

Frequently Asked Questions

You may find answers to common questions on our:

  • Shipping Policy

  • Refund Policy

  • Terms of Service

Thank you for choosing NexVac. We appreciate your business and look forward to helping you!